Hosting & Transactions Policies

Listed below are our policies regarding our web design services and web hosting services.

Web Design Refund Policy
Refunds are not possible on web design services once design work has begun.
Web Hosting Refund Policy
If you wish to cancel your web hosting with us and receive a refund, you must do so within the 24 hours of the renewal/purchase.
Late Fee Policy

We reserve the right to add late fees to any service we provide if a client is late in paying for their service(s).

f
Site Resources Policy
If your site starts to outgrow the resources allocated, we will contact you and you may need to upgrade your package.
q
Law
Any content that violates US law will be reported to authorities.
Spam Policy
Spam of any sort will not be tolerated. Some thin content can be considered spam.
Sexual Content
Sexual content on sites is not allowed. Boudoir photography is permitted, however.
Drugs
Promoting, using, linking to drugs or alcohol is not permitted.
Q
Piracy & Illegal Content
No illegal content or promotion of illegal content is permitted.
File Downloads / Digital Products

When purchasing digital download products, you understand that you will be able to download the items only one time. If for whatever reason when you download the file and you get an error or lose your file, you can contact us with your receipts/order number and we will allow you to download the file again. However, we can only allow you to download the file one additional time. So be sure to backup your files.

Violence & Weapons
Content showing or promoting violence is not permitted. Linking to a site that sells firearms are not permitted.
Data Deletion Policy
We reserve the right to shut off your site and delete your data if you are found in violation of any of our rules. Any violation of our rules voids your ability for refunds.
Hate & Bullying

Content that promotes hate against a person or group of people is not permitted.

On Going Design Service Policy

Customers that wish to keep us on a retainer like basis can opt in for a paid On Going Design Service. This On Going Design Service is a monthly fee and allows users to send us small lists of items that they may need to be changed on their website. The ongoing design service is not designed for full site redesigns. Due to the nature of this service, refunds are not possible. Future billings can be canceled, however.

Questions?

Have questions? Reach out to us. We’ll be happy to answer them!